No Email notifications

Discussion and issues regarding the forums.g503.com message board application website.
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W. Winget
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No Email notifications

Post by W. Winget » Sun Sep 18, 2022 5:21 pm

Ok, restarting this discussion here VS over on the MB/GPW technical link where the OP had asked.
For some time now many individuals have not received e-mail notification if they have either responded to or 'subscribed' to a post.
Not sure what's up, but at least HERE we can test out any changes in the proper area and maybe get a resolution.
V/R W. Winget
Looking for 1918 Standard B 'Liberty' truck parts


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Chris Fourroux
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Re: No Email notifications

Post by Chris Fourroux » Sun Sep 18, 2022 5:29 pm

I just got an email notification you posted here.
Chris Fourroux

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051743GPW
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Re: No Email notifications

Post by 051743GPW » Sun Sep 18, 2022 7:01 pm

Okay, I’m here, I changed all notifications to email as a test. Has anyone managed to fix this notification issue?
WANTED GPW A Intake Manifold
WANTED block close to GPW 113262 5/43 with 6015 casting
WTT MB 247392 block 120342 , crank, caps, rods.
1943 GPW 113262 051743 USMC see restoration here!

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W. Winget
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Re: No Email notifications

Post by W. Winget » Sun Sep 18, 2022 9:14 pm

Well if it was supposed to work, it didn't for me, as I have no e-mails or junk emails from G503,and I set up the post. :roll:
So, this still stinks.
WAW

And: "Notify Me when a reply is posted" under options IS checked....
Looking for 1918 Standard B 'Liberty' truck parts

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Chris Fourroux
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Re: No Email notifications

Post by Chris Fourroux » Mon Sep 19, 2022 6:12 am

Let's see if we can narrow this down. In the past we've had issues with servers and SMTP access being cut off. that isn't the case right now.
No errors logged. I'm receiving email notifications of new topics. the admin email test button results in an email that says
"Congratulations. If you received this email, phpBB is correctly configured to send emails."

Looking for a reply to test
as i write this i can see below that "Notify me when a reply is posted" is checked on.
Chris Fourroux

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051743GPW
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Re: No Email notifications

Post by 051743GPW » Mon Sep 19, 2022 8:27 am

Okay, with only emails checked, I don’t get emails. So now I’ve checked everything! Notifications and emails. Is there some other area I’m missing. I also Jane notify me when a reply is posted.

Mark
WANTED GPW A Intake Manifold
WANTED block close to GPW 113262 5/43 with 6015 casting
WTT MB 247392 block 120342 , crank, caps, rods.
1943 GPW 113262 051743 USMC see restoration here!

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W. Winget
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Re: No Email notifications

Post by W. Winget » Mon Sep 19, 2022 8:47 am

Mark: This is merely a test reply for you, hope you cracked the system.
WAW
Looking for 1918 Standard B 'Liberty' truck parts

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Chris Fourroux
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Re: No Email notifications

Post by Chris Fourroux » Mon Sep 19, 2022 8:59 am

I'm getting all email notifications. but...
I did discover that at some time google gmail decided to start placing my incoming notification emails in a tagged folder called 'Promotions' that I normally ignore.

great, so now I have a different place I have to look for missing emails.

anyway, I see nothing on this end that would indicate an issue with emailed notifications. that's not to say it isn't this end's problem, I just think at this point its more likely to be on your end.
Verify your email address in your profile. that address still works right?
search your email for a title like "Topic reply notification" and see if your email server or client is misplacing them for you.
search for the above and maybe note the time and date of the very last one you received.
Chris Fourroux

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W. Winget
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Re: No Email notifications

Post by W. Winget » Mon Sep 19, 2022 9:06 am

Thanks Chris, I'm a Hotmail user, they have gone through several iterations of Outlook/Microsoft/Gmail while keeping the SMTP address forwarding, so I'm grandfathered with my old address, and that may be the issue here.
W Winget
Looking for 1918 Standard B 'Liberty' truck parts

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051743GPW
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Re: No Email notifications

Post by 051743GPW » Mon Sep 19, 2022 1:12 pm

WAW, nothing? Also checked All gmail folders, nothing. I will change my email to a hotmail address I don’t use but can check, soon but not today.
Thanks
Mark
WANTED GPW A Intake Manifold
WANTED block close to GPW 113262 5/43 with 6015 casting
WTT MB 247392 block 120342 , crank, caps, rods.
1943 GPW 113262 051743 USMC see restoration here!

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Chris Fourroux
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Re: No Email notifications

Post by Chris Fourroux » Wed Sep 21, 2022 10:04 am

Both Hotmail, and therefore probably other outlook.com email services, and Gmail have decided that email notifications from either g503.com or the IP address of an upstream email server are most likely spam And bounce all messages to them from us.

The reason I didn't see the problem in Gmail is because I'm using an email address that goes to a different email service before being forwarded to Gmail.

So the problem isn't on your side. And well, not on our side either. but we may be able to convince them we aren't spam by jumping trough a bunch of hoops. And that will take time. Because us volunteers have a 2 hoop limit per week. :D
Chris Fourroux

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W. Winget
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Re: No Email notifications

Post by W. Winget » Wed Sep 21, 2022 4:05 pm

Thanks Chris, not sure what we could do on our end which wouldn't result in a flood of 'other' real spam making it through.
V/R W. Winget'

PS: normally I think an e-mail OUT to the G503's server site would establish the non-spam relationship, but if we never receive the e-mail, we cannot reply back to it. Perhaps there is a site e-mail to break through this blockage. WAW
Looking for 1918 Standard B 'Liberty' truck parts

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051743GPW
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Joined: Tue Oct 18, 2011 6:10 pm
Location: West Central Wisconsin

Re: No Email notifications

Post by 051743GPW » Sat Sep 24, 2022 4:20 am

I checked and my last message was from server@g503.com and that address doesn’t exist anymore. Where would I find out what address is g503.com using?

Mark
WANTED GPW A Intake Manifold
WANTED block close to GPW 113262 5/43 with 6015 casting
WTT MB 247392 block 120342 , crank, caps, rods.
1943 GPW 113262 051743 USMC see restoration here!

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Chris Fourroux
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Joined: Wed Nov 05, 2003 8:34 am
Location: Spirit Lake ID. USA

Re: No Email notifications

Post by Chris Fourroux » Mon Sep 26, 2022 3:56 pm

For quite some time, email notifications have been addressed from ron@g503.com
But if you send an email to that, it won’t go to this server, it will go to a different set of email servers and then to Ron’s inbox.
It probably won’t help much to try. But if you do, tell Ron I said hi!
Chris Fourroux

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Ken Creason
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Re: No Email notifications

Post by Ken Creason » Thu Oct 13, 2022 7:01 am

This issue has been creeping up on us for a while now
so I'll do my best to get it resolved, using this thread
as a means of keeping track of the steps involved.
Please feel free to post any suggestions or comments
if you feel so inclined.

Here are the other related posts (that I am aware of) that address this issue:
viewtopic.php?f=1&t=289254
viewtopic.php?f=4&t=331597
Thank you Ron, Chris & to all of the participants for highlighting the problem.
051743GPW wrote:
Sat Sep 24, 2022 4:20 am
...my last message was from server@g503.com and that address doesn’t exist anymore...
I have resurrected this address via an alias that goes to me.

Here is a sampling of bounced notification emails from the server logs
that provide informative clues:

Code: Select all

<someone@gmail.com>: host gmail-smtp-in.l.google.com[74.125.20.26] said:
    550-5.7.1 [54.186.240.218       7] Our system has detected that this
    message is 550-5.7.1 likely unsolicited mail. To reduce the amount of spam
    sent to Gmail, 550-5.7.1 this message has been blocked. Please visit
    550-5.7.1  https://support.google.com/mail/?p=UnsolicitedMessageError 550
    5.7.1  for more information.
    q190-20020a632ac7000000b0043bf03d8625si4840991pgq.413 - gsmtp (in reply to
    end of DATA command)

<someone@hotmail.com>: host
    hotmail-com.olc.protection.outlook.com[104.47.70.33] said: 550 5.7.1
    Unfortunately, messages from [54.186.240.218] weren't sent. Please contact
    your Internet service provider since part of their network is on our block
    list (S3140). You can also refer your provider to
    http://mail.live.com/mail/troubleshooting.aspx#errors.
    [BN7NAM10FT027.eop-nam10.prod.protection.outlook.com] (in reply to MAIL
    FROM command)

<someone@msn.com>: host msn-com.olc.protection.outlook.com[104.47.5.33] said:
    550 5.7.1 Unfortunately, messages from [54.186.240.218] weren't sent.
    Please contact your Internet service provider since part of their network
    is on our block list (S3140). You can also refer your provider to
    http://mail.live.com/mail/troubleshooting.aspx#errors.
    [HE1EUR02FT066.eop-EUR02.prod.protection.outlook.com] (in reply to MAIL
    FROM command)

<someone@sbcglobal.net>: host ff-ip4-mx-vip1.prodigy.net[144.160.159.21] said:
    553 5.3.0 flpd600 DNSBL:RBL 521< 54.186.240.218 >_is_blocked.For assistance
    forward this error to abuse_rbl@abuse-att.net (in reply to MAIL FROM
    command)

<someone@q.com>: host mx.centurylink.net[206.152.134.65] said: 554 5.7.1 [VI-1]
    Message blocked due to spam content in the message. (in reply to end of
    DATA command)

<someone@att.net>: host ff-ip4-mx-vip2.prodigy.net[144.160.159.22] said: 553
    5.3.0 flpd576 DNSBL:RBL 521< 54.186.240.218 >_is_blocked.For assistance
    forward this error to abuse_rbl@abuse-att.net (in reply to MAIL FROM
    command)

<someone@blueyonder.co.uk>: host mx.tb.ukmail.iss.as9143.net[212.54.56.11]
    refused to talk to me: 421 EHLO MXIN201 Your HELO/EHLO
    ip-172-31-3-236.us-west-2.compute.internal is not matching your DNS
    configuration ec2-54-186-240-218.us-west-2.compute.amazonaws.com
    ;id=bSzZoz7G6sKfZ;sid=bSzZoz7G6sKfZ;mta=mx9.tb;d=20220922;t=224017[CET];ipsrc=54.186.240.218;

<someone@comcast.net>: host mx1h1.comcast.net[96.102.157.178] refused to talk
    to me: 554 resimta-h1p-037535.sys.comcast.net
    resimta-h1p-037535.sys.comcast.net 54.186.240.218 found on one or more
    DNSBLs, see http://postmaster.comcast.net/smtp-error-codes.php#BL001000

<someone@ix.netcom.com>: host mx04.oxsus-vadesecure.net[147.135.98.120]
    refused to talk to me: 550 5.7.1 Connection refused; [54.186.240.218]
    blocked using Vade Blocklist - ELNK001_101 -
    https://postmaster-earthlink.vadesecure.com/inbound_error_codes/#_101

<someone@icloud.com>: host mx01.mail.icloud.com[17.57.155.24] said: 554
    5.7.1 [CS01] Message rejected due to local policy. Please visit
    https://support.apple.com/en-us/HT204137 (in reply to end of DATA command)
Obviously the Forum's IP address, for one reason or another, has, over time,
developed a poor Server Repution with regards to outgoing email.
An attempt to repair this repution would probably be a waste of time
because an IP address change will likely be needed anyway, to have better control
over it's Reverse DNS setting. Our cloud host services are currently provided
by Amazon Web Services (AWS) and they provide a service they call Elastic IPs
for which you have the ability to customize Reverse DNS settings.

Since the server's IP is going to change, step one would be reducing the
forums.g503.com hostname Time To Live (TTL) value in it's DNS record
to a small value, in order to minimize connection issues that some users might
experience while the new IP settings propogate around the global network.
This I did last night, changing the 4 hour value to 15 minutes (the smallest
increment provided), in order that the option to switch would be available today.

The next step would be to obtain an Elastic IP and attach it to
the Forum's server instance. I'll post again to let you know how that went.
_Ken
----------
(Insert here a seemingly endless list, broad in range and vast in scope, of very impressive accomplishments, which may or may not be true)
Your credibility is determined by the quality of advice that you give; your respectability is determined by how you give it.


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